Privacy Policy

Your privacy is of the utmost importance to us, and we are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information in compliance with the UK GDPR and other applicable laws.


1. Company Information Kraus Kitchens Ltd is a company registered in England and Wales, located at: 

1b St. James’s Rd, Sevenoaks, TN13 3NH.

For privacy-related inquiries, you can contact us at:


2. Data Collection We collect the following types of personal data:

  • Names, email addresses, phone numbers, payment details, IP addresses, and cookies.

We gather this information through:

  • Forms on our website.

  • Cookies and similar tracking technologies.

  • Third-party tools and customer interactions.


3. Purpose of Data Collection We collect and process personal data for the following purposes:

  • Processing Orders: To manage and fulfill your orders.

  • Marketing: To send promotional content and updates (with your consent).

  • Analytics: To improve our website and customer experience.

Our legal basis for processing your data includes:

  • Consent: For marketing communications.

  • Contractual Necessity: To fulfill orders and provide services.

  • Legitimate Interests: To improve our offerings and maintain our business operations.


4. Data Sharing We may share your personal data with the following third parties:

  • Payment Processors: To securely process transactions.

  • Marketing Platforms: To deliver promotional materials.

  • Delivery Companies: To ship your orders.

If personal data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.


5. Data Retention We retain personal data only as long as necessary for the purposes outlined in this policy. Retention periods are determined based on legal requirements and business needs.


6. User Rights Under the UK GDPR, you have the following rights:

  • Access: Request access to your personal data.

  • Correction: Rectify inaccuracies in your data.

  • Deletion: Request the deletion of your data.

  • Portability: Obtain a copy of your data in a portable format.

  • Withdraw Consent: Revoke consent for marketing communications.

  • Lodge a Complaint: Contact the Information Commissioner’s Office (ICO) at https://ico.org.uk.

To exercise these rights, please contact us at [email protected].


7. Cookies and Tracking We use popular cookies and tracking technologies for:

  • Analytics: Understanding website usage.

  • Marketing: Delivering tailored advertisements.

  • Essential Functionality: Ensuring our website operates effectively.

You can manage cookie preferences via your browser settings or our website’s cookie consent tool.


8. Security Measures We take the security of your data seriously. Measures include:

  • Encryption of sensitive data.

  • Access controls to restrict unauthorized access.

  • Regular audits of our systems and processes.


9. Children’s Data We do not knowingly collect data from individuals under the age of 18. If we become aware of such data, we will delete it promptly.


10. Policy Updates We may update this privacy policy from time to time. Changes will be posted on this page, and where appropriate, notified to you via email.


11. Industry-Specific Considerations While we are not subject to specific industry regulations beyond the UK GDPR, we remain committed to adhering to all relevant laws and best practices for data protection.


If you have any questions about this privacy policy, please contact us at [email protected] or 01732 644797. 

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